Refund policy

Returns & Exchanges
For us, the most important thing is that you are happy and satisfied with your purchase, but if this is not the case, there is no problem:you have up to 15 calendar days* to change or return your order, starting from the day you received it.
To make the exchange or return, the product must be in perfect condition and in its original packaging.

*For orders placed on Black Friday, the period for changes and returns is extended until January 10.

You can make the change for free at any of our physical stores.

Size changes will be made free of charge at any of our physical stores or by writing to

You can make the return for free at any of our physical stores.

If you decide to make your return at home, the shipping costs will be borne by you. The amount of the product or products returned will be refunded to your account, directly discounting the €5 shipping costs for each model returned.

To make any change or return at home, fill out the CHANGES AND RETURNS FORM.

If you have any questions during the exchange or return process, you can always contact us by calling +34 627 04 59 89 or writing to

The website reserves the right to cancel orders in the event of computer errors that may cause price or stock changes.